Privacy Policy
Blaylar Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website (`blaylarhealth.com`) and patient portal.
1. Information We Collect
- Account information: Name, email address, date of birth, and credentials used for portal access.
- Contact and demographic information: Address, phone number, insurance details, and related intake data.
- Health information: Medical history, medications, allergies, visit notes, lab results, and other clinical data tied to your care.
- Communications: Messages and requests you send through the patient portal.
- Usage data: Log files, IP addresses, browser details, and general interaction data required to operate and secure the site.
2. How We Use Your Information
- Provide, maintain, and improve our services and care experience.
- Coordinate healthcare services including scheduling, billing, messaging, and records access.
- Send appointment reminders, administrative notices, and support responses.
- Comply with legal and regulatory requirements, including HIPAA.
- Protect the security and integrity of our systems and patient data.
3. Patient Portal AI Assistant
- The AI assistant is for navigation, scheduling guidance, and general billing questions only.
- It does not provide medical advice, diagnosis, or treatment recommendations.
- AI-generated responses are not a substitute for direct communication with your care team.
- AI interactions may be logged for security, safety, and quality assurance.
4. How We Share Your Information
- Healthcare providers and staff: Authorized personnel involved in your care.
- Business associates: HIPAA-compliant vendors supporting hosting, billing, and operational functions.
- Legal compliance: Disclosures required by law, court order, or government authority.
- Emergency: When necessary to protect your life or the life of another person.
- With your authorization: Other disclosures you approve in writing.
5. Data Security
- Encrypted transmission using TLS/HTTPS.
- Encrypted storage for sensitive health information.
- Role-based access controls and multi-factor authentication for provider and staff users.
- Audit logging for access to protected health information.
6. Your Rights
Under applicable law, you may have the right to access, review, request corrections to, or place restrictions on certain information we maintain about you. For PHI-specific rights, review our Notice of Privacy Practices.
7. Contact Us
- Privacy Officer — Blaylar Health
- 265 Magnolia Drive, Picayune, MS 39466
- Phone: (601) 509-1579
- Email: privacy@blaylarhealth.com